Introduction and Scope

DeeplyIntelligent ("we," "our," or "us") operates as a UI/UX design education provider based in Thailand. This privacy policy explains how we collect, use, store, and protect your personal information when you interact with our services at deeply-intelligent.com or visit our facilities at Chiang Mai University.

We take your privacy seriously and are committed to complying with Thailand's Personal Data Protection Act (PDPA) and international data protection standards. This policy applies to all users of our website, students enrolled in our programs, and anyone who contacts us for information about our services.

Information We Collect

We collect various types of information to provide and improve our educational services. The data we gather falls into several categories, each serving specific educational and administrative purposes.

How We Collect Information

• Directly from you when you fill out forms, register for programs, or contact us
• Automatically through website cookies and tracking technologies
• From third parties like educational partners or referral sources (with your consent)
• Through your participation in our educational programs and activities
• Via social media interactions when you engage with our official accounts

How We Use Your Information

Your personal data serves several important functions in delivering quality education and maintaining effective communication. We use your information to enhance your learning experience and ensure smooth operations.

• Providing educational services, course materials, and program administration
• Communicating about program updates, schedule changes, and important announcements
• Processing applications, payments, and maintaining student records
• Improving our curriculum based on student feedback and performance data
• Sending marketing communications about new programs (with your consent)
• Ensuring website security and preventing fraudulent activities
• Complying with legal obligations and regulatory requirements in Thailand
• Conducting research to improve educational methodologies and outcomes

We never sell your personal information to third parties. Any data sharing occurs only with trusted educational partners, technology providers, or as required by Thai law.

Data Sharing and Third Parties

We maintain strict controls over how your data is shared. While we prefer to keep your information within our organization, certain situations require careful data sharing to provide comprehensive services.

Service Providers

We work with trusted technology companies that help us deliver online education, process payments, and maintain our website. These providers are contractually bound to protect your data and can only use it for specified purposes.

Educational Partners

Occasionally, we collaborate with other educational institutions or industry partners to enhance our programs. Any data sharing in these cases requires your explicit consent and serves educational purposes only.

Legal Requirements

We may disclose your information when required by Thai law, court orders, or regulatory authorities. This includes cooperation with law enforcement and compliance with official investigations.

Business Transfers

In the unlikely event of a merger, acquisition, or business sale, your data may be transferred to the new entity, but only under the same privacy protections outlined in this policy.

Data Security and Protection

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security approach combines technical, physical, and administrative safeguards.

Technical Safeguards

• SSL encryption for all data transmissions between your device and our servers
• Secure database storage with encrypted personal information
• Regular security audits and vulnerability assessments
• Multi-factor authentication for staff accessing student data
• Automated backup systems with encrypted storage

Physical Security

Our offices at Chiang Mai University maintain restricted access controls, security cameras, and locked storage for physical documents containing personal information.

Staff Training

All employees receive regular training on data protection requirements, PDPA compliance, and proper handling of student information. Access to personal data is granted only on a need-to-know basis.

Data Retention and Deletion

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by Thai law. Different types of data have varying retention periods based on legal and educational requirements.

Active Student Records

While you're enrolled in our programs, we maintain complete records to support your education and comply with academic standards.

Graduated Student Records

Academic transcripts and certificates are retained indefinitely to support future verification requests and career advancement needs.

Marketing Communications

We retain marketing contact information until you opt out or request deletion. Website analytics data is typically retained for 26 months.

Legal Compliance

Some records must be maintained longer to comply with Thai educational regulations, tax requirements, or other legal obligations.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and gather information about how you interact with our content. You have control over these technologies and can adjust your preferences.

Essential Cookies

These cookies are necessary for basic website functionality, including maintaining your session, remembering your preferences, and ensuring security features work properly.

Analytics Cookies

We use analytics tools to understand how visitors use our website, which pages are most popular, and how we can improve the user experience. This data helps us make better decisions about content and design.

Marketing Cookies

With your consent, we may use cookies to personalize your experience and show relevant information about our programs based on your interests and previous interactions.

You can control cookie settings through your browser preferences, though disabling certain cookies may affect website functionality.

International Data Transfers

While DeeplyIntelligent operates primarily in Thailand, some of our technology providers and educational partners may be located outside Thailand. When international data transfers occur, we ensure appropriate safeguards are in place.

All international transfers comply with PDPA requirements and include contractual protections to maintain the same level of data protection you receive under Thai law. We work only with countries and organizations that provide adequate data protection standards.

If you have concerns about international data transfers affecting your information, please contact us using the details provided below.

Children's Privacy

Our educational programs are designed for adults and mature students. We do not knowingly collect personal information from children under 15 years of age without parental consent, as required by Thai law.

If we become aware that we have collected personal information from a child under 15 without proper consent, we will take immediate steps to delete that information from our records.

Parents or guardians who believe their child has provided personal information to us should contact our privacy team immediately.

Policy Updates and Changes

We may update this privacy policy periodically to reflect changes in our practices, legal requirements, or service offerings. When significant changes occur, we will notify you through email or prominent website notices.

Minor updates may be posted directly to our website with an updated "Last Modified" date. We encourage you to review this policy regularly to stay informed about how we protect your information.

Continued use of our services after policy updates indicates your acceptance of the revised terms. If you disagree with changes, you may request data deletion or discontinue using our services.